777gq Privacy Policy

1.1 Information you provide directly

When you create an account on 777gq or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and contact details
• Preferred language and region
• National ID or passport details for identity verification
• Financial transaction details (via bKash, Nagad, Rocket, Upay, or bank transfer)
• Information provided when contacting customer support

1.2 Automatically collected information

When you use the 777gq platform, we automatically collect certain technical information. This information is used to improve our service quality and personalise your experience:

• IP address and unique device identifiers
• Browser type, version, and operating system
• Session data: login time, active duration, pages visited
• Usage patterns and gaming activity logs
• Information collected through cookies and similar tracking technologies

1.3 Information received from third parties

In some cases we may receive information from trusted third-party sources, such as identity verification service providers and fraud prevention services. This information is used only for account security and compliance purposes.

2.1 Service delivery and operations

777gq uses your information primarily for the following purposes:

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing gaming services, bonuses, and promotional offers
• Ensuring customer support and technical assistance
• Personalising services according to your preferences

2.2 Security and legal compliance

We use your information to keep it secure and to meet legal obligations:

• To detect and prevent fraud, money laundering, and other illegal activities
• To verify your age (only for those aged 21 or above)
• To ensure account security and prevent unauthorised access
• To meet regulatory requirements
• To enforce responsible gaming policies

2.3 Communication and marketing

Subject to your consent, we may inform you about the following:

• New games, special offers, and promotional news
• Important account updates and security alerts
• VIP programme updates and personalised benefits
• Notifications about service changes or amendments to this privacy policy

You can opt out of marketing communications at any time. However, transactional and security notifications will continue to be sent, as these are an essential part of the service.

3.1 Data retention period

777gq retains your information only for as long as it is necessary for service delivery or required to meet legal obligations. In general:

• Active account data is retained for as long as the account remains open
• Financial transaction records are kept for a set period even after an account is closed or inactive
• Identity verification documents are retained in accordance with applicable legal guidelines
• Security logs and session data are kept for a limited period

3.2 Security measures

777gq uses industry-standard security technologies to protect your personal and financial information:

• SSL (Secure Socket Layer) encryption — all data transfers are secured
• AES-256-bit encryption — for stored sensitive information
• Two-Factor Authentication system
• Regular security audits and risk assessments
• Strict access controls — only authorised staff can access information

However, it is not possible to guarantee that any transmission or storage of information over the internet is completely secure. We take every precaution, but we also ask you to keep your account password confidential.

4.1 Sharing information with third parties

777gq does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in a limited way in the following cases:

• Service partner providers: for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and technical support
• Game software providers: to operate services from reputable providers such as Pragmatic Play, Spribe, JILI, and PG Soft
• Fraud prevention and security services: to ensure account protection
• Legal and regulatory authorities: when required to meet legal obligations

All such third parties receive your information under strict confidentiality agreements and may use it only for specified purposes.

4.2 Disclosure of information for legal requirements

We may be legally required to disclose information in the following circumstances:

• By court order or government directive
• To comply with anti-money laundering (AML) laws
• In investigations related to national security or public interest
• To protect the rights and assets of 777gq or its users

5.1 What cookies are and why we use them

Cookies are small text files that your browser stores on your device. 777gq uses the following types of cookies:

• Essential cookies: for login sessions, security, and basic platform functionality — these cannot be disabled
• Functionality cookies: to remember your preferences and settings
• Analytics cookies: to understand and improve service usage
• Targeting cookies: to display relevant content and offers (subject to your consent)

You can reject non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

As 777gq is an international platform, your information may be stored or processed on servers located in different countries. In such cases we ensure that:

• Adequate data protection laws exist in the country receiving the information
• Appropriate agreements and safeguards are in place for international data transfers
• Your information is processed to the same high security standard everywhere

777gq is only for those aged 21 or above. We do not intentionally collect information from minors or provide services to them. Age verification is mandatory during the registration process.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child is using this platform, please contact us.

777gq may revise and update this privacy policy from time to time. For any significant changes we will:

• Clearly display the new effective date on the website
• Send a notification to the registered email address for important changes
• Provide an opportunity to review and consent to the updated policy at login

If you continue using 777gq after changes are published, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.